Customer Privacy


 

Atlantic CAD Solutions Inc is committed to providing every customer with great service. We consider the protection of the personal information of each customer, including potential customers, to be a key part of our high level of service.

As part of our commitment to customer privacy, we have a Canadian Corporate Privacy Statement that sets out the fair information principles that our company follows when we collect, use or otherwise manage our customer’s personal information.

If you have any questions about our customer privacy practices, please contact our privacy officer by:

Mail:

Atlantic CAD Solutions Inc.
10 Timothy Ave. North, Unit #9
Hanwell, New Brunswick, E3C2B8
Attn: Customer Privacy Department

E-Mail: privacy@atlantic-cad.com
Phone: 1-506-459-3271

 

Canadian Corporate Privacy Statement:

Atlantic CAD Solutions Inc. (the “Company”) considers “personal information” to be information about an identifiable individual. We do not consider public information found in directories and listings, or business names, addresses and/or contact numbers, to be personal information.

We have adopted, as Company policy, the ten personal information privacy principles stated in the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information. The ten principles are as follows:

(1) Accountability – We identify individuals in our Company who are to be specifically responsible for our compliance with the CSA Code. Their responsibilities include making sure that the Company, our employees and third parties who process personal information on our behalf comply with the CSA Code.

(2) Reason for Collection – We collect and use personal information about our customers to identify them, to communicate with them, to protect the Company and its customers against error and fraud, to understand what products and services our customers want, to provide information about our products and services to our customers, and as required or permitted by law.

(3) Consent – Before collecting or using any personal information, we ensure that we have the individual’s consent in an appropriate form, except where required or permitted by law. (We never disclose any personal info)

(4) Limiting Collection -We collect personal information (Name and e-mail only) for the purposes stated above unless we receive consent from the individual to collect it for another purpose or unless required or permitted by law.

(5) Limiting Use, Disclosure and Retention – We use (never disclose) an individual’s personal information for the purposes stated above, unless we have the individual’s consent to using or disclosing it for another purpose or unless required or permitted by law, which may include lawful access by Canadian or US courts or governmental authorities. We may transfer (or otherwise make available) personal information to our affiliates and other third parties who provide services on our behalf. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law. We do not disclose personal information concerning our customers to anyone else and we do not permit anyone else to use personal information about our customers for any purpose without the customer’s consent, except as set out in this Privacy Statement. We keep personal information about individuals for as long as we need it to fulfill our stated purposes or as otherwise required by law.

(6) Accuracy – We maintain all personal information in our possession in as accurate, complete and up-to-date form as is necessary for the purposes for which it is to be used.

(7) Safeguards – We have implemented measures designed to protect all personal information in our possession from unauthorized access, use, disclosure, alteration or inadvertent destruction. We maintain technical, physical and administrative security safeguards appropriate to the sensitivity of the information.

(8) Openness – We make this Corporate Privacy Statement readily available in our offices and on our web-sites. Individuals may make inquiries about our personal information practices and those of our service providers by contacting our privacy officer by telephone 1-506-459-3271, by mail (Atlantic CAD Solutions Inc., 10 Timothy Ave. North, Unit #9, Hanwell, New Brunswick, E3C2B8) or by e-mail (privacy@atlantic-cad.com).

(9) Individual Access – We provide individuals with access to the personal information about him or her that we have in our possession, subject to certain exceptions prescribed by law. Individuals may request access to their personal information in our possession by contacting our privacy officer in writing at the contact information noted above. An individual may also request updating or the correction of inaccuracies in their personal information. In the event that the individual demonstrates that the information which we have in our possession is inaccurate or incomplete, we will make any appropriate changes.

(10) Challenging Compliance – An individual may address any issues about our collection or use of personal information by contacting our privacy officer by any of the means noted above.

The foregoing is the Corporate Privacy Statement of Atlantic CAD Solutions Inc., which carries on business in Canada under the names “Atlantic CAD Solutions Inc” and “ACSI”.

How Can I Be Removed From Your Lists?
If you wish to discontinue contact with us by any or all of these methods, please notify us by any of the methods below and let us know which forms of contact you would like to be removed from.

Mail:

Atlantic CAD Solutions Inc.
10 Timothy Ave. North, Unit #9
Hanwell, New Brunswick, E3C2B8
Attn: Customer Privacy Department

E-Mail: privacy@atlantic-cad.com

Phone: 1-506-459-3271
Facsimile: 1-888-866-1764

Alternatively, all of our direct-contact promotions provide customers with the ability to exclude themselves from future promotions.